Privacy policy
Privacy Policy
Last updated: August 28, 2026
Shenzhen Xiankailike Technology Co., Ltd. ("we", "us", or "our") operates this website and provides information about our company, surveillance technology products, solutions, and related services.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use our website, communicate with us, submit information through our contact forms, or otherwise interact with our services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website.
1. Personal Information We Collect
We may collect personal information that you voluntarily provide to us or that is automatically collected when you use our website.
Depending on how you interact with our website, we may collect:
- Contact information, such as your name, email address, telephone number, and other information you provide when contacting us.
- Communication information, including the content of messages, inquiries, or other communications you send to us.
- Device information, such as your IP address, browser type, operating system, device type, and other technical information.
- Usage information, such as pages visited, browsing activity, access times, and interactions with our website.
- Other information that you voluntarily provide to us through forms, email, or other communication channels.
2. How We Collect Personal Information
We may collect personal information through the following methods:
- Directly from you, such as when you submit a contact form, send us an email, or otherwise communicate with us.
- Automatically, when you browse or interact with our website through cookies, log files, and similar technologies.
- From service providers that provide website hosting, analytics, security, communication, or other technical services on our behalf.
- From other sources, where permitted by applicable law.
3. How We Use Personal Information
We may use personal information for the following purposes:
- To operate, maintain, and improve our website and services.
- To respond to inquiries, requests, and communications.
- To provide information about our products, technologies, and services when requested.
- To understand how visitors use our website and improve the user experience.
- To maintain website security and prevent fraud, abuse, or unauthorized activity.
- To comply with applicable laws, regulations, legal processes, or governmental requests.
- To protect our rights, property, users, and business operations.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, understand website usage, improve performance, and provide a better user experience.
You may be able to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the website.
5. How We Share Personal Information
We do not sell your personal information. We may disclose personal information to third parties when reasonably necessary for the purposes described in this Privacy Policy, including:
- Service providers that support website hosting, analytics, security, communications, or other business operations.
- Professional advisors or business partners where reasonably necessary.
- Government authorities, law enforcement agencies, or other parties when required by law or legal process.
- Other parties when necessary to protect our rights, property, safety, or the security of our services.
6. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services. These third parties may have their own privacy policies and terms of service.
We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. We encourage you to review their privacy policies before providing them with personal information.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of personal information.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce applicable agreements.
9. Children's Privacy
Our website and services are not directed to children. We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided us with personal information, please contact us using the information below so that we can take appropriate steps to address the situation.
10. Your Privacy Rights
Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, deletion of, or other actions concerning your personal information.
To exercise applicable privacy rights or ask questions about how we handle personal information, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests.
11. International Data Transfers
Depending on the services we use and where you are located, your personal information may be transferred to, stored, or processed in countries other than your country of residence.
Where required by applicable law, we will take appropriate measures to protect personal information when it is transferred across borders.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technologies, or applicable legal requirements.
When we make changes, we will update the "Last updated" date at the beginning of this Privacy Policy. We encourage you to review this page periodically for the latest information.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Shenzhen Xiankailike Technology Co., Ltd.
Building 601, Factory No. 1, Juyin Technology Industrial Park,
No. 1 Ganli Road, Gankeng Community, Jihua Street,
Longgang District, Shenzhen, China
Tel: +86 755-28557830
Email: morgon@sycctv.com
